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SUP.10
Change Request Management
# PROCESS PURPOSE The purpose is to ensure that change requests are recorded, analyzed, tracked, approved, and implemented.
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Visualize relationships between base practices, outcomes and output information items.
account_treeBASE PRACTICESWhat we do
adjustOUTCOMESWhat we achieve
descriptionOUTPUT INFORMATION ITEMSEvidence / What we produce
- O1 The requests for changes are recorded and identified.
- O2 The change requests are analyzed, dependencies and relationships to other change requests are identified, and the impact is estimated.
- O3 The change requests are approved before implementation and prioritized accordingly.
- O4 Bidirectional traceability is established between the change requests and the affected work products.
- O5 The implementation of change requests is confirmed.
- O6 The change requests are tracked to closure and the status of the change requests is communicated to all affected parties.
BP1
Identify and record the change requests. (
O1 )
BP2
Analyze and assess the change requests. (
O2 )

Linked Knowledge Nuggets:
arrow_forward "Change Requests and affected work items"
arrow_forward "Change Requests and affected work items"
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BP3
Approve the change requests before implementation. (
O3 )
BP4
Establish bidirectional traceability. (
O4 )

Linked Knowledge Nuggets:
arrow_forward "Change Requests and affected work items"
arrow_forward "Consistency vs. Traceability – What’s the Difference?"
arrow_forward "The role of traceability in risk control"
arrow_forward "The true benefit of traceability "
arrow_forward "Change Requests and affected work items"
arrow_forward "Consistency vs. Traceability – What’s the Difference?"
arrow_forward "The role of traceability in risk control"
arrow_forward "The true benefit of traceability "
BP5
Confirm the implementation of the change requests. (
O5 )
BP6
Track the change requests to closure. (
O6 )

Linked Knowledge Nuggets:
arrow_forward "ALM-based dashboard for monitoring Change Requests"
arrow_forward "ALM-based dashboard for monitoring Change Requests"
18-57
Change analysis criteria (
O2 )
Used by these processes:
- SUP.10 Change Request Management
13-16
Change request (
O1, O2, O3, O5, O6 )
Used by these processes:
- ACQ.4 Supplier Monitoring
- MAN.3 Project Management
- PIM.3 Process Improvement
- SUP.10 Change Request Management
13-51
Consistency evidence (
O4 )
Used by these processes:
- HWE.1 Hardware Requirements Analysis
- HWE.2 Hardware Design
- HWE.3 Verification against Hardware Design
- HWE.4 Verification against Hardware Requirements
- MAN.3 Project Management
- MLE.1 Machine Learning Requirements Analysis
- MLE.2 Machine Learning Architecture
- MLE.3 Machine Learning Training
- MLE.4 Machine Learning Model Testing
- SUP.8 Configuration Management
- SUP.10 Change Request Management
- SWE.1 Software Requirements Analysis
- SWE.2 Software Architectural Design
- SWE.3 Software Detailed Design and Unit Construction
- SWE.4 Software Unit Verification
- SWE.5 Software Component Verification and Integration Verification
- SWE.6 Software Verification
- SYS.2 System Requirements Analysis
- SYS.3 System Architectural Design
- SYS.4 System Integration and Integration Verification
- SYS.5 System Verification
- VAL.1 Validation