person Author: Process Fellows
Standard Process: This is a general process model that a company defines for a specific purpose. It describes how things should be done across projects — like a recipe that everyone follows. It typically includes roles, activities, expected outcomes, tools, templates, checklists, guidance / procedures, etc. While it’s not yet tailored to a specific project, it usually also defines tailoring criteria and the tailoring process — that is, how the standard process should be adapted for individual projects.

Defined Process: This is a customized version of the standard process, adapted for a particular project. It includes all the elements of the standard process, but also adds project-specific details — like adjusting the recipe for a special occasion. Tailoring doesn’t just mean adding things; it can also involve removing or modifying process elements. In general, tailoring means adapting the process to best fit the project’s needs — making it as efficient and effective as possible. Importantly, the result of the tailoring (i.e., the defined process) should be verified before it is formally approved.