person Author: Process Fellows
Assuring quality in product development is the task of a role that could be called a quality manager. This does not mean that the quality manager produces the quality. This is the task of the roles responsible for the processes. This means that everyone of the project team is responsible for the quality of their work results! Nevertheless, the quality manager is generally responsible for ensuring quality. To this end, he or she must check the process and work results (on a random basis), identify deviations, and ensure that these are resolved by the respective responsible team members. If this does not happen, either the resolution of the deviations or the supervisory activity of the quality manager, the low quality often falls back on the quality manager. In assessments, a corresponding negative evaluation can then be expected.