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PIM.3 Process Improvement

# PROCESS PURPOSE 
The purpose is to continually improve the organization’s effectiveness and efficiency through the processes used and ensure alignment of the processes with the business needs.

# PROCESS OUTCOMES 
  • O1 Commitment is established to provide resources to sustain improvement .
  • O2 Issues arising from the organization's internal or external environment are identified as improvement opportunities and justified as reasons for change.
  • O3 Analysis of the current status of the existing process is performed.
  • O4 Improvement goals are identified and prioritized, and consequent changes to the process are defined, documented and implemented.
  • O5 The effects of process implementation are monitored, measured and confirmed against the identified improvement goals.
  • O6 Knowledge gained from the improvement is communicated within the organization.

# BASE PRACTICES 
BP1 Establish commitment. ( O1 )
BP2 Identify improvement measures. ( O2, O3 )
BP3 Establish process improvement goals. ( O4 )
BP4 Prioritize improvements. ( O4 )
BP5 Define process improvement measures. ( O4 )
BP6 Implement process improvement measures. ( O4 )
BP7 Confirm process improvement. ( O5 )
BP8 Communicate results of improvement. ( O6 )

# OUTPUT INFORMATION ITEMS 
15-51 Analysis results ( O2, O3, O4, O5 )
15-13 Assessment/audit report ( O3, O5 )
13-16 Change request ( O2 )
02-01 Commitment/agreement ( O1 )
13-52 Communication evidence ( O6 )
15-16 Improvement opportunity ( O2, O3, O4 )
10-00 Process description ( O4 )
07-04 Process metric ( O5, O6 )
16-06 Process repository ( O4 )
06-04 Training material ( O4, O6 )