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ACQ.4 Supplier Monitoring

# PROCESS PURPOSE 
The purpose is to track and assess the performance of an external contract-based supplier company against agreed commitments.

# PROCESS OUTCOMES 
  • O1 Joint activities, as agreed between the customer and the supplier, are performed.
  • O2 All information, agreed upon for exchange, is communicated regularly between the customer and the supplier.
  • O3 Performance of the supplier is monitored against the agreements.
  • O4 Changes to the agreement, if needed, are negotiated between the customer and the supplier and documented in the agreement.

# BASE PRACTICES 
BP1 Agree on and maintain joint activities, joint interfaces, and information to be exchanged. ( O1, O2, O4 )
BP2 Exchange all agreed information. ( O1, O2, O3 )
BP3 Review development work products with the supplier. ( O1, O3, O4 )
BP4 Review progress of the supplier. ( O1, O3, O4 )
BP5 Act to correct deviations. ( O3, O4 )

# OUTPUT INFORMATION ITEMS 
15-51 Analysis results ( O3 )
13-16 Change request ( O4 )
02-01 Commitment/agreement ( O1, O2, O3, O4 )
13-52 Communication evidence ( O1, O2, O3 )
14-02 Corrective action ( O4 )
13-09 Meeting support evidence ( O1, O2 )
13-14 Progress status ( O2, O3 )
13-19 Review evidence ( O2 )