Process information needs in support of relevant defined quantitative business goals are established. Measurable relationships between process elements that contribute to the process performance, and data collection techniques and data collection frequency, are identified. Process measurement objectives are derived from process information needs. Techniques for analyzing the collected data are selected. Quantitative control limits for process performance in support of relevant business goals are established. Results of measurement are collected, validated and reported in order to monitor the extent to which the quantitative targets/objectives for process performance are met. <br/>Note: Information needs typically reflect management, technical, project, process or product needs.
